How do I change a gas meter?

  • Updated

How do I access it?

Configuration > Sites > Selected site> Gas meters > Edit

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How does it work?

Depending on the status indicated in the associated column, you may or may not be able to change certain information about your meter.

  • Status for which you will not be able to change your request to add a gas meter:

    • Request in progress (your request is being sent to GRDF);
    • Request sent to GRDF (the request to add a gas meter has been sent to GRDF and is awaiting validation by the dedicated services);
    • The right to access the meter has been revoked (you have requested that Eficia no longer retrieve the data relating to your gas meter);
    • The right of access to the meter is obsolete (the right of access has expired, you need to renew your request);
    • Access to your meter has been refused;
    • The gas supply contract has expired (you no longer have a gas contract).
  • Status for which you can only modify the zone linked to your gas meter:

    • Meter added (request sent and validated by GRDF);
    • A request already exists with GRDF (request already exists for this PCE).

  • Status for which you will be able to submit a new request to add a meter:

    • The PCE is unknown to GRDF;
    • The PCE format is incorrect (request already exists for this PCE);
    • The postcode format is incorrect;
    • The postcode does not correspond to the address of the PCE.